Privacy Policy

Privacy Policy – House of Kaos LTD

Effective Date: 08/11/2025

Last Updated: 08/11/2025

House of Kaos LTD ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Who We Are

House of Kaos LTD is a Limited Company registered in the United Kingdom. We produce immersive events, creative experiences, and community content. You can contact us at:

• Email: info@houseofkaos.co.uk

• Address: [Insert Business Address]

2. What Personal Data We Collect

We collect only the personal data necessary to provide our services and communicate with you. This includes:

• First name

• Email address

We do not collect sensitive personal data (e.g., health, race, religion) or use automated decision-making.

3. How We Collect Your Data

We collect data when you:

• Sign up for our newsletter or mailing list

• Register for an event

• Contact us directly via email or forms

• Participate in community polls or interactive content

4. Why We Collect Your Data

We use your data to:

• Send event updates, newsletters, and promotional content

• Manage event registration and participation

• Respond to inquiries or requests

• Improve our services and community engagement

Our lawful basis for processing is consent, which you may withdraw at any time.

5. How We Store and Protect Your Data

We store your data securely using encrypted systems and access controls. We retain your data only as long as necessary for the purposes stated above or until you request deletion.

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, or loss.

6. Sharing Your Data

We do not sell or rent your personal data. We may share it only with trusted third-party service providers who help us:

• Send emails and manage mailing lists

• Host registration forms or event platforms

• Analyse engagement (e.g., email open rates)

All third parties are contractually bound to comply with data protection laws and use your data only for the agreed purposes.

7. Your Rights Under UK GDPR

You have the right to:

• Access your personal data

• Request correction or deletion

• Withdraw consent at any time

• Object to processing

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at info@houseofkaos.co.uk

8. Cookies and Analytics

Our website may use cookies to improve user experience and track engagement. You will be notified and given the option to accept or decline non-essential cookies.

We may use anonymised analytics tools to understand how users interact with our site. These tools do not collect personally identifiable information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

House of Kaos LTD

📧 info@houseofkaos.co.uk

📍 [Insert Business Address]